North America Business Awards 2020 | 23 Nov20076 Commitment to clients and staff, plus a focus on staying up to date, are the secrets to success for Prairie Bliss Medispa. Co-owner, Andy, tells us more. Best Medispa Treatment Clinic – Saskatchewan ntegrative medical spa, Prairie Bliss, was founded on providing the highest standard of care by highly qualified medical and holistic professionals – values which is has stood by for the last 15 years. Today, the firm is centred on always updating to the latest technology, giving clients the best treatments possible for their own individual skin type with the best price, and taking delight in extraordinary service, personal connection, positive outlook, and thoughtful attention to detail. “At Prairie Bliss we strive to have an environment that is different from what you might expect as the normal,” explains Andy Hubbard, one half of the husband-and-wife duo who own and run the successful medispa. And from the moment you walk in the door you can see you’re not walking into your typical cold and clinical spa space. “We strive for an enjoyable relaxed environment where every person is treated like a friend. Ensuring that we are making that personal connection with each client helps to break down walls and ensure that they can talk freely about their lives and their personal needs.” This culture is encouraged directly from Andy and his wife, Tara, at their weekly meetings, also known as “Tuesday coffee”, which provide all staff with an open comfortable forum to discuss anything in their lives, be it weekend plans, kids, achievements and, of course, work. “There is a certain personal connection that we aim to have with each staff member to the point that they feel like family. When staff members can see the level of personal care the owners put into each person, that resonates and makes them want to be their absolute best.” The couple have found over the years that it’s not always the best to be the first and that sometimes it’s better to come into an already educated market that is looking for a particular service. What makes Prairie Bliss unique is “never accepting the industry normal as good enough,” and Andy explains that both himself and Tara are constantly attending continued education to ensure that they never stop learning. “Staying at the forefront of that change is the risky side of the business. In an industry where everyone is trying to sell the newest fountain of youth, you have to be very diligent on doing your own research and trusting your intuition.” The fact that Prairie Bliss makes all of its own skincare, Prairie Bliss Botanicals, which now sells internationally helps bring the spa into its own, as well as its honest pricing policy which ensures that it displays all service pricing on the website so that there are no surprises. “Ensuring that we always have competitive pricing and services that go above and beyond the normal always helps us to reduce any economic sways that may come.” The future is bright for Prairie Bliss. As it continues to grow it also continues to expand its services, including bringing on three new services and two new machines in the last 12 months alone. The spa also continues to expand its reach around the world along with continually developing new organic based skincare to match every skin type. The Prairie Bliss name has become recognized well recognised in the local area and is looking into expanding the brand and opening a second location. “I wish to continue to grow my knowledge and be able to share that knowledge to empower others. Lastly, I also wish to expand Prairie Bliss to a nationally recognized name that will stand for quality service, fair pricing and most importantly caring knowledgeable staff.” Contact: Andy Hubbard Company: Prairie Bliss Medispa Website: prairieblisslaser.com I Today, the firm is centred on always updating to the latest technology, giving clients the best treatments possible for their own individual skin type with the best price, and taking delight in extraordinary service, personal connection, positive outlook, and thoughtful attention to detail.