Legal Elite Awards 2021

Legal Elite Awards 2021 | 7 JND Legal Administration is a legal management and administration company founded by CEO, Jennifer Keough (“J”) and Executive Co-chairmen, Neil Zola (“N”) and David Isaac (“D”). With its headquarters in Seattle and offices in Los Angeles, Minneapolis, New York and Washington DC, JND delivers best-in- class services in the areas of class action settlement administration, mass tort claims and lien resolution, eDiscovery and document review, legal notice programmes, government services and healthcare solutions. JND’s clients include both plaintiff and defence firms, as well as government agencies and Fortune 500 companies. aving handled some of the largest and most complex class action settlements in history, JND works with the largest plaintiff and defence firms in the United States, as well as with the U.S. Department of Justice, Federal Trade Commission (FTC), Securities and Exchange Commission (SEC), Consumer Financial Protection Bureau and state attorneys general. It currently holds long-term contracts with FTC and SEC and is also a RelativityOne Certified eDiscovery services provider with provisional patents for three propriety eDiscovery software applications. JND’s goal is to deliver the most responsive, trustworthy and technically superior results on the market. As an organisation, it values diversity and is dedicated to sustaining an inclusive work environment where all employees feel welcome and comfortable asking questions and sharing ideas. The founders of JND are former lawyers and former clients of legal administration services providers. No other firm in the business shares JND’s first-hand knowledge of what clients want and need when hiring an administrator. Given that the legal and administration business is fast-moving, deadline-driven and court-supervised, JND’s founders stress the importance of being able to meet any and all client demands. Responsiveness is one of the firm’s hallmarks, and a performance standard that all employees in the company are held to. Committed to organisational diversity and advancing opportunity for women and minorities in the workplace, JND is the only legal administration firm in the country with a predominately female executive team. Both its CEO and CFO are women, and the majority of its senior leadership team is made up of women and minority executives, with more than 40% of the entire workforce identifying as a racial or ethnic minority. The firm’s hiring process is “First Who, Then What” – a concept it borrowed from the book “Good to Great: Why Some Companies Make the Leap and Others Don’t” by Jim Collins. Basically, the idea is to hire the right people – the ones who can learn and adapt (the “Who”), and to then teach them anything and everything they need to perform (the “What”). JND has also hired many people who worked with or for the firm’s founders in the past. Luckily, many of those people heard the JND story and have been excited to join the team. With state-of-the-art technology, a best-in-class legal services offering and the industry’s top talent, JND Legal Administration is the fastest growing and most successful administration firm in North America. The JND story continues to unfold as the firm hires and expands to keep pace with its rapid case growth. Among other complex and high-profile matters, JND is currently handling the Equifax Data Breach Settlement (valued at $1.3 billion) and the $2.67 billion Blue Cross Blue Shield Antitrust Settlement, two of the largest class action settlements in history. Company: JND Legal Administration Contacts: Jennifer Keough, Co-Founder and CEO; [email protected] Neil Zola, Co-Founder and Executive Co-Chairman; [email protected] DavidIsaac,Co-FounderandExecutiveCo-Chairman ;[email protected] Website: May21107 Best Class Action Administration Services Provider 2021 H