MyTelemedicine Forms Strategic Partnership with PACEMD to Leverage the Power of Telemedicine across Latin America

Telemedicine technology provider teams up with Latin America humanitarian agency to improve communication and health care for Spanish-speaking patients.

Digital health care technology leader MyTelemedicine has partnered with PACEMD, an international organization focused on supporting health initiatives in Latin America, to provide telehealth services to Spanish-speaking patients in the United States and Mexico.

The partnership is spearheaded by MyTelemedicine’s Chief Medical Officer, Dr. Haywood Hall, MD, FACEP, FIFEM, FAAEM, an award-winning physician and Founding Director of PACE Global Health International (Grupo PACE). Dr. Hall has more than 30 years of clinical experience and expertise, and he is recognized as a tireless advocate for patients in underserved areas throughout Latin America.

MyTelemedicine developed a proprietary, HIPAA-compliant telemedicine platform built in the IBM Cloud that lets healthcare providers consult with patients remotely. The digital healthcare company’s advanced API technology and ecosystem allows third parties to integrate and offer a customized telemedicine experience to support their brand identity. Physicians can perform on-demand consultations with members anywhere via telephone and video technology. Patients get advice, recommendations and a diagnosis, which may include a prescription for common illnesses.

Started in 2002, PACEMD provides hands-on, community-based training to physicians and other health care providers in rural Mexico and Latin America. Since its inception, the organization has trained more than 35,000 participants in lifesaving skills and certifications. In addition, more than 500 U.S. medical practitioners have received training in how to communicate with their Spanish-speaking patients through the organization’s pioneering MedSpanish program.

The partnership with MyTelemedicine aligns seamlessly with the mission of both organizations to improve healthcare to underserved communities and is a natural extension of Dr. Hall’s award-winning humanitarian work. “We are excited to partner with PACEMD and reach a broader patient population in their native language, to ensure they have access to quality health care,” said Rey Colon, CEO and Founder of MyTelemedicine.

MyTelemedicine already has formed strategic partnerships with Univision and other large Hispanic enterprises, and in 2016 launched the industry first comprehensive Spanish-language telehealth platform and service model. Called Acceso a un Medico, the service lets users access their personal health portals online or through a smartphone app, and connects them 24/7 with fully licensed, Spanish-speaking physicians nationwide and Puerto Rico.