Software and Technology Awards 2021

20 | Software and Technology Awards 2021 Aug21434 Starting in 2012, Tecbound Technology is a complete technology solutions provider, 100% committed to ensuring business owners have the most reliable and professional IT service in Calgary. Defined as the best public service agency and IT solutions provider, Tecbound’s team of talented IT professionals can solve IT nightmares once and for all. Best Public Service Agency IT Solutions Provider - Canada he topic of Cybersecurity is extensive, and therefore, Tecbound as a technology company maintains continuous upkeep, staying on top of the latest trends to mitigate cybersecurity risks. Businesses depend on IT systems, and Tecbound is confident that It can provide the only network of services, computer support and IT consulting in Canada that can understand its clients IT needs. Tecbound provides exceptional benefits to organizations. Some of the various reasons companies depend on Tecbound for its complete IT services and support is due to its responsiveness, accountability, and success. Oscar Diaz, CEO of Tecbound Technology, states, “We understand that having a technology problem is stressful and therefore we make our clients issues a top priority. We get them fixed fast so that they can get back to business. All our technology recommendations come from a deep understanding of our clients’ unique needs. Beyond technology advice, we also share information (blogs, studies, and books) which aids in the growth of businesses.” Tecbound recognizes that technology is confusing and can get complicated sometimes, and for this reason, it provides weekly and monthly reports of its activities. Keeping its clients in the loop and providing visibility and transparency is one of the reasons why Tecbound is recognized globally. “Most IT providers keep their activities in a black box because they don’t think it’s essential for their customers to know what IT services are going on, but Tecbound is different. We hold monthly IT Checkpoints to provide an update regarding the activities we carried out to keep our clients’ network working and secure.” Moreover, Tecbound provides a customer service package that delivers what clients require without overstepping the budget boundaries. Tecbound is readily available to its clients from cloud services to data backup and prepared to offer expert support. Tecbound believes that network security should be a number one priority for every police agency, public safety office or NGO. However, with ransomware, hacks, attacks, vulnerabilities, and data theft affecting companies worldwide daily, it’s just a matter of time before other businesses can get hit. Oscar explains, “Our goal is to provide our clients with the best network security protection possible while also keeping your unique needs and budget in mind.” Due to the recent Covid-19 pandemic, Tecbound has faced additional challenges from the cyber security perspective as now staff members within businesses are working from home and are potentially connecting to unsecured networks. However, Tecbound can aid in this problem by keeping its clients safe online while working on being safe inside. Additionally, Tecbound has an advantage level of partnership with key vendors such as Microsoft, VMware, and Dell, which allows the company access special pre-and post-project assistance support levels that most do not have. “We can provide the right solutions, priced right, and are validated by the vendor, so if any issues come up, we can get them resolved quickly and effectively,” states Oscar. Furthermore, Tecbound specializes in police agencies, public safety associations and NGOs. Oscar explains, “Most IT providers say all companies are the same, they all use computers, and there is nothing unique about them, but Tecbound understands this is not the case. We recognize our clients’ hectic work schedules and why it is critical to remove obstacles, frustrations, and technical problems to keep them productive. We eliminate waste, extra steps, workarounds, and manual labour to keep our clients secure and happy with our service.” Overall, Tecbound is there for its clients, keeping them safe and informed every step of the way with its expert service, exceptional team members and unparalleled knowledge within its industry. Company Name: Tecbound Technology LTD Contact Name: Oscar Diaz Web Address: Contact Email: [email protected] T