N America News May 2017

NORTHAMERICANEWS / MAY 2017 31 Customer and Employee Standards Underpin Growth g Company: Perform Air International Name: Cindy McGown Email: [email protected] Web Address: www.performair.com Address: 463 S Hamilton Ct, Gilbert, Arizona, 85233, USA Telephone: +1 480 610 3500 well in our organization; They’ll need training and coaching from mentors, leads, and peers if they are going to become strong members of our team” Looking ahead to the opportunities and challenges of 2017, Cindy believes that Perform Air International Inc. is currently experiencing a new growth cycle as the aviation industry continues to grow and more aircraft enter operations. With this comes requirements to expand infrastructure and headcount. As with any growth process, this must be managed and controlled to ensure there are no operational disruptions or growing pains that are relayed to our customers. As long as we maintain our Diamond Excellence standards we will continue to grow and provide consistent service to our valuable customers. With respect to the wider picture, Cindy remarks that women have been involved in aviation since its earliest days. From E. Lillian Todd, who designed and built aircraft in 1906 to Helen Richey, who became the first woman pilot for a U.S. commercial airline in 1934, women have assumed a variety of roles in the industry. At the close of the 20th century, astronaut Eileen Collins became the first female space shuttle commander. During the last two decades, the number of women involved in the aviation industry has steadily increased and women can be found in nearly every aviation occupation today. However, the numbers are small by comparison to their male counterparts. Unfortunately, the total numbers of individuals entering the aviation industry is also in a steady decline. As the total numbers, men and women, of pilots, engineers, technicians, etc decrease; finding qualified individuals to repair aircraft components will become more difficult. More must be done to promote aviation, science, maths and engineering to young people as a means of motivating them or inspiring them to enter our industry.