DoorDash Expands Marketplace Offering with Alcohol On-Demand

Doordash

Customers across 20 states and the District of Columbia can now order wine, beer, or spirits for on-demand delivery or pickup from thousands of restaurants, grocery stores, and retailers

DoorDash announced today it is facilitating the delivery of beer, wine, and spirits via the DoorDash Marketplace, across 20 states and the District of Columbia, as well as in Canada and Australia, reaching over 100 million customers worldwide. Customers in select markets, where legally permissible, can toggle to the Alcohol tab of the DoorDash app to browse and safely order from a wide selection of drinks from restaurants, grocery stores, local retailers, and convenience stores. This news follows a multi-year journey of fulfilling alcohol on-demand delivery for many national and local merchants via their own channels with DoorDash Drive, DoorDash’s white-label fulfillment service. 

“Over the past year, many cities where we operate evolved their legislation in order to permit the delivery of alcohol to residents’ homes. Over that time, we worked tirelessly to build a trusted alcohol ordering and delivery experience for merchants, customers and Dashers,” said Caitlin Macnamara, Director, Alcohol Strategy & Operations at DoorDash. “We’re committed to providing new earning opportunities for merchants and Dashers, a safe, high quality experience for customers, and being a responsible leader in compliant alcohol delivery.”  

DoorDash is proud to offer a wide selection of beverages for all special occasions. In an effort to create a seamless alcohol ordering experience for customers, DoorDash has built an alcohol catalogue including 30,000 SKUs available for purchase across thousands of retailers and restaurants nationally, whether it’s to-go drinks from a favorite local restaurant or a celebratory champagne from a nearby local store. Additionally, with the recent roll out of DoubleDash, customers in select markets can now bundle alcohol with their restaurant meal on certain orders.

 

Creating Opportunities for Restaurants and Retailers to Grow Online

According to a recent Nielsen report, alcohol is the fastest growing e-commerce vertical across all consumer packaged goods, and many retailers and restaurants on DoorDash see increased sales due to the reach and visibility of the DoorDash Marketplace. Today, according to the National Restaurant Association, 56 percent of customers over the age of 21 say they would be likely to order alcoholic beverages if they were offered them as part of a food delivery order from a restaurant. 

On DoorDash, adding alcohol may increase restaurants’ and grocers’ average order values by up to 30% and convenience stores by over 50%. This is why DoorDash stands with restaurants in actively supporting legislation that enables restaurants to offer alcoholic beverages and thus expand their sales through delivery. DoorDash has worked closely with local governments to ensure that restaurant partners can add alcohol to their delivery menus and benefit from increased sales that it brings. 

“We’re excited to expand our online business to reach guests in new ways and create special moments at home,” said Laura LaVigne, Director of Marketing at Lazy Dog Restaurant & Bar. “It’s great to have the option to add handcrafted cocktails, a four-pack of our craft house beer, or wine to any celebration or casual meal as part of our partnership with DoorDash.”

 

Committing to the Responsible, Compliant and Safe Delivery of Alcohol

DoorDash is committed to building a product that can support the complexities and responsibilities that come with the delivery of alcohol. DoorDash has enhanced the industry standard in implementing several safeguards within its product, including:

  • Rigorous ID verification prior to checkout and multiple ID check points along the delivery to ensure customers are of legal age;
  • More on the company’s ID verification processes and other restrictions on alcohol delivery can be found here;
  • A compliance course available to Dashers 21 years or older to ensure Dashers are aware of the laws around the delivery of alcohol, and regular communication with Dashers across the timespan of a delivery to remind them of the proper protocols for lawful delivery;
  • Enabling customers to voluntarily exclude themselves from receiving alcohol orders from DoorDash. An exclusion from alcohol delivery will also exclude persons from direct marketing communication surrounding alcohol-related promos. Click here to submit an exclusion request;
  • Additional support and resources related to alcohol consumption can be accessed anytime, here.

To reinforce these commitments, DoorDash is proud to announce partnerships with two organizations – Responsibility.org and Students Against Destructive Decisions (SADD) – aimed at promoting alcohol responsibility and preventing under age drinking. The company has partnered with Responsibility.org, a national not-for-profit that aims to eliminate drunk driving and underage drinking and empower adults to make a lifetime of responsible alcohol choices as part of a balanced lifestyle. Responsibility.org will help DoorDash continue to advance its corporate responsibility initiatives surrounding alcohol delivery, provide guidance for future product builds based on their industry-leading research and provide shared resources surrounding responsible decision making with DoorDash customers. Additionally, DoorDash has teamed up with Students Against Destructive Decisions (SADD) in order to open the dialogue around preventing under age drinking through marketplace purchases. DoorDash has also partnered with Retail Drinks Australia and Drinkwise in Australia to further expand our commitment to responsible service of alcohol in other countries.

“We are proud to work alongside DoorDash to strengthen responsibility efforts in our communities and on our roadways by providing guidance and proven resources to help prevent impaired driving and underage drinking,” said Chris Swonger, President & CEO, Distilled Spirits Council of the United States and Responsibility.org. “Whether you’re a Dasher, a restaurant employee, or a customer – we are all stronger when we’re united by a commitment to a culture of alcohol responsibility.”

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Jetty Introduces New Flexible Rent Payment Product and Raises $23M

Rent Payment

Jetty, the financial services company on a mission to make renting a home more affordable and flexible, today announced the launch of Jetty Rent, a new product that removes the cost burden of expensive late fees by giving renters the flexibility to choose when they pay their rent. This latest offering on the Jetty platform was developed and brought to market with the backing of a new, $23M equity financing round from investors that include Citi and Flourish Ventures.

According to data from the National Multifamily Housing Council (NMHC), in the first six months of 2021 an average of 21% of renters failed to pay their rent by the 6th of the month*, a cutoff date that would typically trigger late fees from property owners. The federal eviction moratorium restricted the charging of late fees, but with the moratorium now partially lifted, many renters will once again be facing this financial challenge.

“It’s a tricky situation—property managers need predictable cash flow to meet their financial obligations, yet forcing renters to meet rigid, first-of- the-month payment dates doesn’t reflect the financial realities of today’s renter population,” said Mike Rudoy, Co-Founder and CEO of Jetty. “We solved this monthly headache with Jetty Rent, which gives renters more flexibility with payment while at the same time offering property managers the reliable cash flow they need.”

With Jetty Rent, Jetty will pay rent on behalf of renters on the first of the month and renters will then have until the 24th of each month to repay Jetty, which they can do in one lump sum or through installments..

To launch Jetty Rent, the company partnered with Cortland, a top 20** real estate investment, development and management company, who rolled out the offering to residents across a portfolio of properties.

“At Cortland, we’re focused on improving the resident experience, and the process of paying rent is a massive part of that,” said Jonathan Kirn,  Director of Ancillary Services at Cortland. “Jetty Rent makes life easier on our residents and takes the burden of rent collection off our shoulders—it’s a true win-win.”

Jetty Rent is the latest product to be offered by Jetty. The company also offers low-cost renters insurance as well as its industry-leading security deposit replacement, Jetty Deposit.

“We’re seeing overwhelming demand from renters and property managers alike for new financial services across the entire renter lifecycle,” said Rudoy. “Our team is working toward building the most all-encompassing financial services platforms for the rental market. From Jetty Deposit to Jetty Protect to now Jetty Rent, our platform is unrivaled in the industry.”

Emmalyn Shaw, Managing Partner at Flourish Ventures, added:

“Embedded finance platforms like Jetty are quickly becoming one of the most influential technology trends taking place around the world—one where the customer’s experience with such things as online payments and loans comes first. We’re thrilled to back the Jetty team as they continue to develop their fintech platform and product offerings to help reach those who need relief and flexibility with meeting housing costs.”

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Venzee Automates Hardline Retail Product Data Flow for New Brand Client

AI

Venzee Technologies Inc., the artificial intelligence (AI) platform for product data, announced today additional Mesh Connector™ activations for a client home improvement brand.

“Activation of the two largest North American home improvement retailers for this new client reflects Venzee’s ability to convert its growing pipeline into tangible, SaaS-model revenue,” said John Sexton Abrams, CEO of Venzee. “Our proprietary and intelligent  platform enables brands to communicate product information to their retailers at the speed consumers demand of commerce today. The level of efficiency provided by our Mesh Connectors™ is revolutionary and our clients recognize the market advantage Venzee provides.”

Venzee dramatically reduced the time it takes this client to move product data to these key hardlines retailers by providing a centralized platform they can use to transform data according to the retailers’ specific requirements. Venzee’s AI platform quickly identifies and alerts the client to any errors in their product data — errors that could have been missed had the client continued to rely on legacy manual syndication methods.

According to Joel Carstedt, Senior Director of Sales at Venzee, “I am excited to see activation of these important Mesh Connectors™ as a first step in converting a massive number of our pipeline sales opportunities in the home improvement and hardlines verticals. Data distribution efficiency is exactly why Venzee is the premier syndication method in the market and our platform will expand retail distribution scale for our pipeline of more than 7,000 Mesh Connector™ sales opportunities.”

Venzee Senior Director of Integrations, Chad Kaczmarek, said, “Before our client began using Venzee’s Mesh Connectors™, they would manually submit product content to these leading home improvement retailers using a 1970s era data pool method. That process could take half a year or more. Venzee’s platform helped the client syndicate their complete product data set in only 30 days,”

Radically simpler than alternatives, Venzee’s Mesh Connectors™ are unique in the market, system agnostic and infinitely scalable. Venzee’s intelligent platform offers partners and brands a reliable, machine-to-machine interface that accelerates the distribution of product information to any retail or e-commerce destination.

With more than 400 retail Mesh Connectors™ instantly available to brands, Venzee has become an important tool in the simplification and automation of syndication processes for consumer brands globally.

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Canceled American Music Festivals and the Impact on Food and Drink Vendors

Vendor selling food at a mesic festival

At this point, you’d be hard-pressed to find someone who doesn’t have a ticket from a cancelled event in 2020 that they’re holding on to for a rescheduled date. As some of the world’s biggest gatherings, music festivals had an impossible time of it last year, and some of them are struggling into this year.

Of course, music festivals aren’t just serving up the best bands—they’re as much about the amazing, Insta-worthy food and drinks these days as they are about the headliners. So, how much did the last year of music festival cancellations impact the food and drinks industry? We examined the top five US music festivals to find out.

 

Top five US music festivals and their food offerings

 

Coachella

To the despair of music-goers and food vendors alike, Coachella hasn’t run in 2020 or in 2021. The world-famous festival delivers beats and eats in equal measure, with the last event in 2019 offering 52 food and drinks outlets to attendees. With an average attendance of 750,000, a spot at Coachella is as lucrative to catering vendors as it is to musicians!

So, how much did it sting restaurants to lose out on Coachella for two years in a row? We looked at the average attendance and average daily food and drink spend to find out.

Food and drink prices vary as much as the food options offered at Coachella—you can get everything from a $7 à la carte item to a $225 four-course meal. For the average attendee, GoBankingRates calculated a daily food and drink budget of around $70. That means that food and drinks vendors missed out on around $52,500,000due to 2020’s canceled festival, and are set to lose that again this year with Coachella not going ahead.

 

Summerfest

Though it was canceled last year, Summerfest is intending to go ahead in September 2021, In terms of food and drink options, if 2019’s lineup is anything to go by, we would expect to see a hearty 44 vendors back for 2021’s festival.

As Summerfest doesn’t release food and drinks prices ahead of time, we have used Coachella’s average food budget for a mid-range spender here too—at around $70 a day, caterers missed out on a staggering $53,900,000 due to COVID-19 wreaking havoc on 2020’s music festivals. They’ll be hoping to make that money back this year, however, as Summerfest is scheduled to go ahead with no reduction to capacity.

 

Lollapalooza

Like Summerfest, Lollapalooza was canceled last year, but so far, it plans to go ahead this year at full capacity. With an average attendance figure of 430,000 people and an estimated food spend of around $100 a day, food vendors at this festival missed out on $43,000,000 due to the event’s cancellation in 2020.

With the music festival set to go full throttle this year, restaurants are hoping to regain that ground.

 

Electric Daisy Carnival Las Vegas

The Electric Daisy Carnival in Las Vegas was, like many other music festivals, canceled last year. This year, the festival hopes to go ahead, though it has already been postponed once until October. With everyone’s fingers crossed, the event intends to maintain full capacity.  

Though the EDC has a smaller capacity than other events on our list, at 410,000 attendees on average, the festival’s food and drinks takings are amplified by Vegas’ famously high prices. At an average $150 spend per day, food and drinks vendors as a whole missed out on around $61,500,000 from last year’s canceled event.

 

Essence

With an average attendance of 510,000, the cancellation of Essence in New Orleans last year was a big hit to restaurants and local eateries. Like with Summerfest, we’ve based our estimated takings on Coachella’s average daily spend of $70, calculating that vendors will have missed out on an estimated $35,700,000 last year. With this year’s Essence being a virtual tour, attendees will have headed to their fridges for food to enjoy during the digital festival, meaning food and drink outlets won’t have recouped the costs this year either.

Festival Total number of attendees Average daily food and drink spend 2020 missed income Number of attendees for 2021 (canceled or reduced numbers) Estimated 2021 income
Summerfest
770,000
$70*
$53,900,000
No change in admission
$53,900,000
Coachella
750,000
$70
$52,500,000
Canceled - missing out on 750,000 attendees
$0 (missing out on an average $52,500,000)
Essence
510,000
$70*
$35,700,000
Virtual tour
$0 (missing out on an average $35,700,000)
Lollapalooza
430,000
$100
$43,000,000
Going ahead at full capacity
$43,000,000
Electric Daisy Carnival
410,000
$150
$61,500,000
Going ahead at full capacity
$61,500,000

*Based on Coachella’s average food spend as estimated by GoBankingRates

 

Electrix, who supply food and beverage businesses across the United States with electrical enclosures, essential for ensuring the maintenance of food hygiene and safety, commented: “We knew the impact that cancelled food and drinks festivals would have on food vendors would be considerable, but the numbers detailed above really put things into perspective. We hope, that in the near future, we can return to such events safely and once again show our support to these types of businesses.”

With this year seeing the return of several large music festivals across the US, we’re all hoping to be treated to the latest and greatest tunes and dishes once again.

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Investcorp And ADDX Tokenise US Real Estate Fund, Embark on New Alternative Investment Partnership

Investment Partnership

Partnership will deliver opportunities to end-investors seamlessly and in fractional sizes; first product sees minimum investment reduced by 25x due to efficiency of digital securities

Investcorp, a leading global provider and manager of alternative investment products, and private capital exchange ADDX – formerly known as iSTOX – announced today a long-term partnership to expand the use of digital securities in the alternative investment or private market space. The collaboration promises a more seamless, coordinated delivery of opportunities to end-investors and will benefit accredited corporate and individual investors, offering them easier access to opportunities that traditionally require high minimum ticket sizes.

The first product that was offered under the partnership was a diversified portfolio of US residential properties. The Sunbelt Multifamily Portfolio raised US$150 million from global investors to be invested in five multifamily apartment complexes at near-full occupancy. The properties are in Texas, Arizona and Georgia, markets experiencing healthy economic and population growth. Following the close of primary subscription, the fund was listed on the ADDX Exchange for secondary trading in July.

Since 1996, Investcorp has acquired more than 900 properties for a total value of more than US$20 billion. According to Real Capital Analytics, Investcorp is the 3rd largest cross-border buyer of US real estate and 4th largest cross-border seller, over the full years of 2019 and 2020. The Sunbelt Multifamily Portfolio is the 20th such US fund which has been launched by Investcorp since 2012.

The Investcorp-ADDX partnership could cover a variety of alternative investment opportunities. The two companies will explore possible joint projects in areas such as private equity, real estate, credit management, absolute returns investments, strategic capital, and infrastructure. Investcorp is expanding its Asia footprint, having invested about $500 million in the continent over the past 18 months, in sectors such as technology, healthcare and consumer consumption. Investcorp could potentially make more opportunities available on ADDX’s regulated digital securities platform, which Americas.

Digital securities, also known as security tokens, make use of blockchain and smart contract technology to automate processes in the life cycle of securities such as equity, bonds, and funds. The innovation reduces the time and cost needed to issue, custodise, and service securities, because actions such as capitalisation table management, dividend and coupon payment and secondary trades can become digital and self-executing. This efficiency makes it possible to offer private market investments in fractional sizes, which allows investors to take part in opportunities previously out of reach due to high minimums. This in turn enables more diversified portfolios. The ADDX Exchange also gives investors the option of cashing out ahead of maturity. Issuers benefit too – from lower issuance cost, faster speed to issuance, and access to a larger pool of capital.

YC Tang, Vice President, Investor Relationship Management, Asia at Investcorp said: “We are pleased to have this partnership with ADDX to provide the segment of underserved investors with an array of diversified alternative investment products through a secure and an efficient platform. The Sunbelt Multifamily Portfolio is the first product we offered under this partnership, and we look forward to potentially offering more through this innovative platform, to meet the demands of a growing global marketplace.”

Oi Yee Choo, Chief Commercial Officer of ADDX, said: “The beauty of this new partnership lies in the fact that Investcorp and ADDX are both experts in the private markets – and yet we do have different geographical and commercial focus areas. When we combine our strengths, there is a fresh dynamism – an exciting, invigorating prospect. Individuals and companies that work with us will have an assurance that their capital is put to work in a smart way and in high-quality products. In the case of the Sunbelt Multifamily Portfolio, the efficiency gains from digital securities meant investors on ADDX could take part in the fund with a minimum amount of US$20,000 – significantly lower than the US$500,000 typically required for private real estate funds.”

Ms Choo added: “When we look at the way sovereign wealth funds and large pension funds invest, alternative assets make up a significant and growing share of their holdings because the blend of private and public investments helps to maximise long-term returns. With digital securities enabling fractional sizes, accredited individual investors can now, for the first time, take a similar approach. There is fairer access to economic growth.”

Founded in 2017, ADDX is fully regulated by the Monetary Authority of Singapore (MAS). The financial technology company is backed by Singapore Exchange, Temasek subsidiary Heliconia Capital and Japan government-backed investors JIC Venture Growth Investments (JIC-VGI) and the Development Bank of Japan (DBJ).

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AtlasRTX Partners with Instructure to Provide AI-Powered Digital Assistant, Serving More than 30 Million Students

AI Saas

Instructure’s digital assistant, backed by human experts, engages in more than 12,000 conversations per month since launching the AtlasRTX solution, with more than half occurring outside of business hours.

 

AtlasRTX, a leading AI-powered digital assistant SaaS solution building sophisticated real-time experiences, announced today a successful partnership with Instructure, a leading global education technology company supporting more than 30 million students, to seamlessly engage parents, teachers and students via web chat in over 100 languages 24/7, 365 days a year.

Through the AtlasRTX digital assistant, millions of parents, teachers and students who use Instructure’s Canvas Learning Management System (LMS), are supported autonomously with password and login issues, distance learning resources, Canvas Community questions, and frequently asked questions. Instructure’s digital assistant has averaged more than 12,000 conversations per month since its launch in January 2021, with more than half of all conversations occurring outside normal business hours. In addition, Instructure is generating B2B sales leads through their chatbot at an average 10 percent conversion rate, nearly four times the industry average. The digital assistant intelligently routes conversations from both business and student support inquiries, ensuring that only qualified leads are submitted.

“Without our AtlasRTX digital assistant handling many of our inquiries, we wouldn’t be able to provide the level of service our customers deserve,” said Michelle Suzuki, Senior Vice President of Marketing at Instructure. “We needed a solution that would satisfy many needs, be affordable and easy to architect and manage. With AtlasRTX, many inquiries that previously required human responses are now being handled through automation, leaving the more complex inquiries to be routed through proper human contacts and departments in real-time.”

Powered by Artificial Intelligence (AI) and optimized by experts, AtlasRTX is a comprehensive end-to-end customer chat solution that offers the most engaging and natural experience available today via web chat, text, What’s App, and Facebook Messenger through automatically recognized multi-lingual translation, consistent messaging, effortless customer integration, and real-time data and insights.

“My talented team’s vision for AI and automation is creating amazing real-time experiences that are engaging and empowering,” said Bassam Salem, Founder and CEO of AtlasRTX. “Today’s consumers expect a digital assistant that is compelling and effective- this requires human expert optimization. AtlasRTX believes that AI and humans are better together.”

AtlasRTX uses BotIQ® and BotEQ® standards to measure the intelligence quotient (IQ) and the emotional intelligence (EQ) of the digital assistant, enabling quantifiable training opportunities and improving the customer experience. The advanced AI technology is built by a team of human engineers who continually optimize the performance of the platform to empower humans and employees to focus on more complex tasks, leaving digital assistants to manage more repetitive functions.

The cloud-based ‘Service as a Service’ platform is easy to deploy, enabled with the highest data security, and is trusted by many of the world’s largest brands including Hewlett Packard Enterprise (HPE), Dell Technologies, KB Home, Vanderbilt University, Purdue University, and others. With very few businesses afforded the opportunity to staff employees outside of normal business hours, intelligent chatbots and digital assistants are providing engaging and empowering experiences between brands and their customers. 

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Traveling to America for Seasonal Work: 10 Things You Should Know

Work travel

Seasonal work in America can be an excellent way to make some extra money, support family back home and travel the world at a low cost. You should ensure you have fully prepared for the move before leaving and get your legal documentation in order. Ensure you have a job and visa before you travel to America. 

You should make arrangements for those you are leaving at home if you are a primary caregiver. Let your family know how long you will be gone and keep in close contact. 

 

Make a Plan

Decide where you want to travel for work and what agricultural work to do. Ensure you have the appropriate skills and experience required. Work out how much money you need to travel and start saving months in advance. 

 

Go in a Group

Travel with other seasonal workers to ensure you have a support system in place. Talk to friends and family who might consider the same options as you. If traveling alone, make friends with other seasonal workers when you arrive. Find people to share accommodation with to cut costs. 

 

Find Work Before Setting Out

Have a job lined up before you leave your home country. You need a job to apply for a visa. Search online for suitable roles across America. Use social media like Facebook and LinkedIn to find potential work opportunities. 

 

Vet Your Employer

Ensure the employer you choose is trustworthy before you leave. Ask friends and family for recommendations of responsible, considerate employers. Research farms online and read reviews from past workers. 

 

Ensure You Have the Right Visa

Find out the type of visa you need for seasonal work in America. The H-2A visa is a common choice for seasonal workers. Talk to an expert immigration lawyer to help you get your paperwork completed correctly. You can find more information about H-2A visa jobs from Farmer Law PC. 

 

Arrange Your Travel

Book your travel as soon as you find out your start date. Avoid air travel where possible if trying to save on costs—book trains, coaches or airfare early to reduce the cost of travel. 

 

Enjoy Your Free Time

Make use of your free time to explore your temporary surroundings. Make a list of things you want to do and go for day trips during your time off. If you have limited funds, explore the local nature and wildlife. 

 

Look for Accommodation

Find a safe, secure place to stay. Ensure it is close to your employment to make commuting easier. Some agricultural employers will provide accommodation on site. Ensure this type of accommodation is clean, of an appropriate size and that you aren’t expected to share with many people. Some less reputable employers will provide inadequate housing. Don’t be afraid to reject unsuitable accommodation. 

 

Be Flexible

If your employer offers you additional hours or an extended contract, be flexible to accommodate them. This will improve the chances of you being invited back. Ensure the work visa you have allows you to stay longer.

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BlackBerry Launches First-of-its-Kind Flood Risk and Clean Water Monitoring Solution

Blackberry

Based on BlackBerry AtHoc, the autonomous and intelligent solution has helped a municipality save nearly $1 million in operating expenses

BlackBerry Limited today announced a first-of-its-kind flood risk and clean water monitoring solution. Based on BlackBerry® AtHoc®, a critical event management platform, the innovative technology provides autonomous year-round monitoring and an intelligent early warning system, collecting and processing large amounts of sensor data, and generating alerts based on the data insights. 

BlackBerry has partnered with the University of Windsor to deploy the solution in Canada, where Indigenous Peoples are disproportionately impacted by these issues. Its proven benefits include its ability to identify seasonal and unseasonal water related risks, and generate significant cost savings for governments, utility companies and local communities.  Using the solution, local municipalities could each save up to $1,000,000 or more annually in operating expenses, in addition to the environmental, safety, health, and other benefits of early warning flood mitigation and clean water.

“BlackBerry is pleased to deliver this critical innovation, based on BlackBerry AtHoc, as the climate change crisis escalates.  Climate change is one of the most pressing threats to our everyday lives, and tackling it requires the urgent and combined effort of governments, organizations, and individuals,” said Neelam Sandhu, Senior Vice President & Chief Elite Customer Success Officer.  “BlackBerry is committed to delivering advanced technologies, that turn real-time data into intelligence and leverage our leadership in communications, to enable the safety and security of people around the world.  Furthermore, we are on-track to be carbon neutral this year.”

“Globally, societies must increasingly rely on the autonomous monitoring of air and water to inform our understanding of the environment and to alert us to impending danger.  The BlackBerry solution announced today delivers on this need,” said Mike McKay, Executive Director, Great Lakes Institute for Environmental Research, University of Windsor.  “Autonomous early-warnings and real-time monitoring are critical to provide enough time to address the risks communities around the world are currently facing.  We are proud to have partnered with BlackBerry on this important and unique technology.”

Over two billion people globally lack access to clean water, with the lives of children under the age of five most threatened.  Almost one and a half billion of the world’s population faces a flood risk.  Both issues are exacerbated by climate change. 

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Four Seasons Resort and Residences Vail Completes Phased Resort Enhancement Project

Four Seasons

The luxury hospitality leader in the Vail Valley, Four Seasons Resort and Residences Vail will complete its highly anticipated resort enhancement project mid-summer, 2021. The premier year-round property has been completely reimagined, creating a fresh interpretation of the grand alpine resort, with a refined, contemporary finish. The Resort will continue to be the place for both locals and visitors alike seeking the sophistication of the Four Seasons brand while enjoying the legendary setting in Vail Village.

“We are delighted with how the results of our enhancement project – it has truly elevated our Resort and will further position us among the premier luxury mountain resorts in North America,” said Four Seasons Resort and Residences General Manager Meredith Macfarlane. “While the renovations have offered us the opportunity to reimagine our Resort from an aesthetics and design standpoint, the primary element that makes Four Seasons Vail like no other remains our talented team. I am honoured to have an amazing, passionate team who pride themselves on creating memorable experiences for our guests and owners – which truly sets us apart from other mountain resorts the world over.”

The multi-million-dollar complete renovation of Four Seasons Resort and Residences Vail, phased over the past three years, marks the most significant investment the Resort has undergone since its inception in 2010. Enhancements includes a refresh and remodel of all hotel guest rooms, suites and corridors; conversion and remodeling of several private residences, refreshed meeting space, and a redesigned lobby and all public spaces.

The building’s design elements have transformed the Vail property with a stylish, cool, mountain-chic makeover. The tailored mountain modern design has incorporated clean, contemporary lines; paired with organic textures and colours, complementary of Vail’s breathtaking mountain landscape. Local stone and wood have added mountain-chic touches to all of the fireplaces while nature-inspired carpet, leathers, and textured fabrics have been combined to create a sophisticated resort feel.

In addition to a complete makeover of all guest rooms and suites, many of the individually owned private residences in the Four Seasons branded Private Retreats portfolio have been renovated as well. Boasting twenty-four private residences ranging from two- to six-bedrooms, each uniquely designed and beautifully appointed, Four Seasons Residences Vail is the ideal location for families, multi-generation travel and groups of friends seeking comfortable, luxurious accommodation while enjoying the limitless adventure of Vail Mountain – located in the Resort’s very own backyard.

Located just thirty minutes from Eagle County Regional Airport (EGE) and Vail Valley Jet Center, and just under two hours from Denver International Airport (DEN), the Resort is easily accessible for travelers.

Nestled at the base of Vail Mountain in the beautiful Colorado Rockies, Four Seasons Resort and Residences Vail offers guests the ideal location to take advantage of all the activities and adventure that the Vail Valley have to offer. Combined with award-winning Four Seasons service provided by the knowledgeable, inspirational staff at the Resort, guests find exactly what they’re looking for in this quintessential alpine destination.

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Effective Methods for Engaging with Customers as a Business

Customer engagement

As a business owner, you are constantly thinking of ways that you can improve your company. Day in, day out, you mull over the successes and failures you have endured, contemplating what you can adjust and adapt to do better the next time.  

With a wide variety of factors to consider, we recognize that it can be easy to become overwhelmed. Both internally and externally, there often feels like a million and one things to complete. While that may very well be the case, it is crucial to keep a level head. You are operating the ship, after all.  

Concerning how you engage with customers as a business owner, this takes some time, attention, and focus on getting right. You must spend some time knowing how to do this; you want to ensure you are treating your customers the way they deserve and in a manner that will encourage them to continue coming back to your establishment.  

If you are in a position where you are looking for ideal methods for engaging with your customers, both existing and potential, then you are in the right place! Read on for our tips and tricks and find what works for you.  

 

Build a Community 

This can be done through a wide variety of avenues, but it is the execution that matters the most. While it seems a bit of an odd concept to develop a community for your business, it makes a difference in the long term.  

As a business, it is vital that you give customers ample opportunity to engage with you as a brand. Having their voice heard, opinions and feedback taken on board is essential and could even enable you to find unique ideas for improving and adapting your company.  

However, it is also recommended that you allow your loyal customers to engage amongst themselves as well. Social media platforms are a great way of enabling them to engage with one another and provide a safe space to compare opinions and discuss ongoing industry trends.  

At the same time, social media platforms are not the only way you can build a community. Specifically, if you have a physical store or branch for your business, you could also utilize this as a means of forging a community. The choice is entirely yours, and naturally, is based on your own situation and circumstance.  

 

Email Marketing 

This can go one of two ways. If you get it right, email marketing provides you with an opportunity to engage with your customer while enabling them the chance to develop a connection with you as a brand.  

Flipping this on its head; it could go very wrong and be viewed as irritating if you do not get it right. Take the time to consider what you wish to achieve using email marketing and make detailed plans to do this.  

For the most part, you can use email marketing as a means of establishing what kinds of things your customers engage with the most and using this to your advantage. Email blast campaigns give business owners like yourself an insight into what emails are opened, the rate of click conversions of these emails, and more.  

Using this information, you can tailor what you send to the customer, further nurturing and developing this relationship. Customers will feel valued, for you will know the types of things they want, and you will be making sales from it. A winning situation for all involved if we did say so!  

 

Providing Entertainment Value 

Naturally, as a business owner or company director, you want to keep the content you post online associated and relevant to your business itself, as well as your products or services. While we recognize this is the case, it is well worth considering putting yourself in the position of your customers.  

When authentically engaging with them online, you want to ensure they see content relevant to your business but which they are engaging with generally. Linking back to our previous point about creating a community, you will be allowing discourse to take place in your social media channels by sharing entertaining items of content.  

Furthermore, by posting entertaining and engaging content on your social media platforms and websites, you are significantly contributing to how your business performs and appears to search engines. The more people who engage with your content, the more people it will reach. The more people your content reaches, the more potential customers and sales you will receive. What more could you want!  

Authentically engaging with your customers should be done from the word go. Making a conscious effort to put your customers first and create a level of discourse with them will benefit you and your broader business in the long run.  

Be approachable, receptive, and friendly, and you are sure to be successful in your engagement endeavors both now and in the future!  

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